Amazon Relay: Ultimate Guide to Amazon Relay Load Boards
What is Amazon Relay?
Amazon Relay is a logistics platform developed by Amazon to connect carriers and truck drivers with available freight loads from Amazon’s fulfillment and distribution network.
The platform is designed to simplify the process of finding, booking, and managing loads for carriers, helping them expand their operations and increase revenue.
Carriers can register on Amazon Relay, submit the required documentation, and download the Amazon Relay app to start browsing and booking loads on the Relay Load Board.
- Apple: Amazon Relay Apps
- Google Play: Amazon Relay Apps
The app also provides features such as real-time shipment tracking, in-app navigation, communication tools, and electronic proof of delivery.
Amazon Relay aims to streamline the shipping process, increase transparency in pricing, and improve efficiency in the transportation of goods within Amazon’s vast supply chain.
This comprehensive guide covers the requirements, insurance minimums, carrier compliance, capabilities, equipment, support, payment, service level expectations, performance tracking, safety, and differences in Amazon’s trailer equipment.
Requirements to Carry Loads for Amazon
To work with Amazon Relay, carriers must meet the following criteria:
- Legal operating authority (USDOT or MC number)
- Satisfactory safety rating from the Federal Motor Carrier Safety Administration (FMCSA)
- Compliance with federal, state, and local laws
- Properly maintained equipment and vehicles
- Adequate cargo and liability insurance coverage
Minimum Insurance Requirements
Amazon Relay requires carriers to maintain the following insurance coverage:
- General Liability: $1 million per occurrence
- Auto Liability: $1 million combined single limit
- Cargo Liability: $100,000 per occurrence
Monitoring Carrier Compliance
Amazon monitors carrier compliance by tracking performance metrics such as on-time delivery rates, safety records, and customer feedback. High-performing carriers may receive preferential treatment, while poor performers may face penalties or suspension.
Capabilities Enabled through Amazon Relay
Amazon Relay offers several capabilities for carriers, including:
- Access to a wide range of loads
- Easy load booking and scheduling
- Real-time shipment tracking
- Transparent payment rates
- In-app navigation and communication
- Electronic proof of delivery
Type of Equipment Amazon Works With
Amazon works with various vehicle, truck, and trailer types, including:
- Dry Vans
- Reefers (refrigerated trailers)
- Flatbeds Trailers
- Sprinter Vans
- Cargo Vans
- Box Trucks
Support and Problem Resolution
If you encounter a problem or issue while executing loads for Amazon, you can contact Amazon Relay Support through the app, email, or phone. Amazon’s support team is available 24/7 to assist carriers with any concerns.
Payment and Invoicing
Carriers typically receive payment within 7-10 business days after submitting an invoice. Invoices can be submitted through the Amazon Relay app or the Carrier Central portal.
Resolving Payment Issues
If you experience a payment issue, contact Amazon Relay Support for assistance. They will help resolve any discrepancies and ensure you receive proper compensation.
Service Level Expectations
Amazon expects carriers to maintain high service levels, including:
- On-time pickup and delivery
- Proper load handling and securement
- Accurate and timely communication
- Adherence to safety regulations
Tracking Performance
Carriers can track their performance through the Amazon Relay app and Carrier Central portal. Performance metrics include on-time delivery rates, safety records, and customer feedback.
Amazon’s Commitment to Safety
Amazon places a strong emphasis on safety, requiring carriers to comply with all applicable safety regulations and maintain a satisfactory safety rating from the FMCSA.
Amazon’s Trailer Equipment
Amazon’s trailer equipment offers unique features compared to traditional carriers:
- Advanced technology integration, such as GPS tracking and temperature monitoring
- Rigorous maintenance and inspection standards
- Customized design for efficient loading and unloading
Conclusion
Amazon Relay provides carriers with an efficient and transparent platform to access a wide range of loads, track performance, and grow their business.
By adhering to Amazon’s requirements and maintaining high service levels, carriers can benefit from a strong partnership with one of the world’s largest e-commerce companies.
How to Finance an Amazon Delivery Vehicle
Financing an Amazon delivery vehicle can be an important step in starting or expanding your Amazon delivery business.
There are several ways to finance a vehicle for Amazon deliveries, such as loans, and leases.
Here are some steps to consider when financing an Amazon delivery vehicle:
- Determine your vehicle needs: Choose the type of vehicle suitable for your delivery business. Amazon deliveries typically require cargo vans, sprinter vans, or box trucks, depending on the volume and type of packages you will be delivering.
- Assess your budget: Evaluate your financial situation and determine how much you can afford for a down payment, monthly payments, and other associated costs, such as insurance, maintenance, and fuel.
- Research financing options: There are several financing options available for purchasing or leasing a delivery vehicle, including:
1. Commercial Vehicle loan: We offer great commercial vehicle loans with competitive interest rates and low to no down payment depending on the strength of your credit profile.
2. Commercial Vehicle Lease: Leasing a commercial vehicle can be a cost-effective option if you prefer lower monthly payments and do not want to own the vehicle outright. Be sure to research lease terms and compare them to purchasing options to determine the best choice for your business. - Fill out an application: Our application process is quick and easy. Mobile-friendly safe and secure application. Get pre-approved today. No hard inquiries, no impact on your business or personal credit.
- Purchase or lease the vehicle: Once you have secured financing, purchase or lease the vehicle and ensure it meets Amazon’s delivery vehicle requirements, such as cargo capacity, vehicle age, and maintenance standards.
By carefully considering your financing options and taking advantage of available resources, you can successfully finance an Amazon delivery vehicle and grow your delivery business.
TopMark Funding has a proven track record of helping businesses like yours grow by offering great truck financing programs and expert advice.
We utilize our vast expertise in the commercial vehicle finance industry to get you the monthly payments you can afford, low down payments, and flexible terms. Getting you on the road, increasing cash flow, and adding more profit to your business are our goals.
Deciding whether to get an Amazon delivery vehicle lease or loan? Having a partner like TopMark Funding that understands the commercial vehicle industry and all that comes with commercial vehicle financing (titling, registration, insurance, warranties, etc.) is crucial to your logistics company’s success.
Get Pre-Approved – Click the Get Pre-Approve Button Below to get started today. Get pre-approved in minutes. We do a soft credit pull, No hard inquiries (unlike our competitors), and are guaranteed not to impact your business or personal credit score.